Privacy Policy

Last updated: August 5, 2026 | Effective date: August 5, 2026

This Privacy Policy describes how Appliances Repair Abilene TX (“we,” “us,” or “our”) collects, uses, and protects information when you visit our website at appliancesrepairabilenetx.com or contact us to schedule appliance repair services in Abilene, TX and Taylor County.

1. Information We Collect

Information You Provide to Us

When you contact us to request appliance repair service, we may collect:

Your name
Phone number
Service address
Email address (if provided)
Description of the appliance problem
Appliance brand and model information

We collect this information only when you voluntarily provide it by calling us, submitting a contact form, or sending an email.

Information Collected Automatically

When you visit our website, standard web server logs and analytics tools may automatically collect:

IP address
Browser type and version
Pages visited and time spent on each page
Referring website (how you found us)
Device type (desktop, mobile, tablet)
Date and time of your visit

This information is collected in aggregate and is not linked to your personal identity unless you have also contacted us directly.

2. How We Use Your Information

We use the information we collect for the following purposes:

To schedule and complete appliance repair service — your name, phone number, and service address are used to book appointments and dispatch our technician to your location in Abilene or Taylor County.
To contact you about your service request — we may call or text you to confirm appointment times, provide estimated arrival windows, or follow up after a repair is complete.
To provide repair quotes and invoices — your contact and service information is used to prepare written quotes and itemized invoices.
To improve our services — aggregate, non-identifying information about website usage helps us understand how visitors find and use our site.
To respond to inquiries — if you email or message us with a question, we use your contact information to respond.

We do not sell, rent, or trade your personal information to third parties. We do not use your information for advertising purposes or add you to marketing lists without your explicit consent.

3. How We Share Your Information

We do not sell or share your personal information with third parties except in the following limited circumstances:

Service providers — we may use third-party tools such as scheduling software, invoicing platforms, or communication services. These providers only receive information necessary to perform the specific service and are not permitted to use your data for other purposes.
Home warranty companies — if you ask us to coordinate with your home warranty provider (such as American Home Shield), we will share the information necessary to process your claim, with your authorization.
Legal requirements — we may disclose information if required to do so by law or in response to valid legal process (such as a court order or subpoena).
Business transfers — in the event of a sale or transfer of all or part of our business, your information may be transferred as part of that transaction. We will notify you if this occurs and your information becomes subject to a different privacy policy.

4. Cookies and Tracking Technologies

Our website may use cookies — small text files stored on your device — to improve your browsing experience and analyze website traffic. Types of cookies we may use include:

Essential cookies — required for the website to function correctly. These cannot be disabled.
Analytics cookies — help us understand how visitors interact with our site (e.g., Google Analytics). This data is aggregated and anonymized.
Performance cookies — used by our LiteSpeed Cache plugin to improve website loading speed.

You can control cookie settings through your browser. Most browsers allow you to refuse cookies or delete them after the fact. Note that disabling cookies may affect the functionality of some parts of our website.

5. Data Security

We take reasonable measures to protect the information you provide to us from unauthorized access, disclosure, alteration, or destruction. Our website uses HTTPS (SSL encryption) for all data transmitted between your browser and our server.

However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

6. Data Retention

We retain customer contact and service information for as long as necessary to:

Fulfill the service requested
Honor our 90-day parts and labor warranty
Maintain accurate business records for tax and accounting purposes
Comply with applicable legal obligations

Service records (including name, address, appliance repaired, parts used, and invoice amount) are typically retained for a minimum of three years for warranty and business record purposes.

7. Your Rights and Choices

You have the following rights regarding your personal information:

Access — you may request a copy of the personal information we hold about you.
Correction — if your information is inaccurate or incomplete, you may ask us to correct it.
Deletion — you may ask us to delete your personal information, subject to our legal obligation to retain certain records.
Opt-out of communications — if you have received any promotional communications from us (which is rare — we do not run marketing lists), you may opt out by contacting us directly.

To exercise any of these rights, contact us using the information in Section 10 below.

8. Third-Party Links

Our website may contain links to third-party websites (such as manufacturer websites, the Texas Department of Licensing and Regulation at tdlr.texas.gov, or review platforms). We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policy of any third-party site you visit.

9. Children’s Privacy

Our website and services are directed at adults. We do not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the “Last updated” date at the top of this page. We encourage you to review this policy periodically.

Continued use of our website or services after any changes to this policy constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

Business name: Appliances Repair Abilene TX
Phone: (325) XXX-XXXX
Email: muhammadfjamal89@gmail.com
Service area: Abilene, TX and Taylor County
Website: appliancesrepairabilenetx.com

We will respond to privacy-related inquiries within 10 business days.